Design Justice

In achieving our goals, TMP will utilise design justice principles by centering its design processes on one demographic to address their ‘deepest struggles’ 1. Designing WITH users, and NOT FOR them to provide a community-led and sustainable technology solution that dismantles exclusion, minorism, and racism.

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How does TMP’s design system address inclusivity to fellow International students in Australia?

TMP’s services can be delivered in local languages, therefore increasing user experience.
TMP optimises its personalisation feature that provides help based on users’ needs:

Through a community recommendation system (cultural-specific) that encourages users to e-meet people with shared conditions & situations; and meet people through cultural events.
Through a curated personal page that is based on each user’s mental-health state.

3. TMP partners with local hotlines and counselling services to provide more pertinent/ relevant help

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Ethical Principles

When looking to design an app ethically it is crucial to cover the following areas: usability, accessibility, privacy, transparency and persuasion, user involvement and focus.

Our app is heavily centred around the mental health and wellbeing of international students. Our app remains transparent, tied to its focus through its functionality and usability as we move away from achieving common goals and navigate more towards personal goals, behaviour strategy acknowledging the effort and time needed for self-learning to have a result (Scherling & DeRosa 2020).

Accessibility is a key consideration for the app as it provides services to those whose first language isn’t English. We have adapted the app for different languages and provided mental health services for each of the country’s the app caters to.

Usability of the data privacy is also a core ethical value at TMP, and we have implemented features which keep users’ data secure whether in their home country or whilst studying in Australia. TMP also believes that data should not be sold to third party apps, integrations or companies for any financial gain. We endeavour to keep our user’s data secure as a top priority.

Costanza-Chock, S. (2020). Design justice: Community-led practices to build the worlds we need. The MIT Press.

Scherling, & DeRosa, A. (2020). Ethics in design and communication : critical perspectives (Scherling & A. DeRosa, Eds.). Bloomsbury Visual Arts.